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Aanya's Collection

Refund Policy

Simple and transparent return & refund process.

Section 01

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

This return window is strictly enforced to protect our bespoke artisan production pipelines.

Section 02

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it:

Unworn or completely unused

With all luxury tags and designer branding intact

In its original premium packaging

Accompanied by the original receipt or valid proof of purchase

Section 03

How to Start a Return

To start a return, you can contact us at aanyascollection4@gmail.com.

Please note that returns will need to be physically shipped back to the following warehouse coordinate:

Aanya's Collection Warehouse
2nd Mangyawas Road Mansarovar, A129/130, Flat no. 405, Mangayawas 2, Mansarover, Jaipur, RJ, 302020, IN

If your return is accepted, we'll send you a return shipping label, as well as detailed instructions.

Section 04

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

For defective products, our quality assurance concierge will work hand-in-hand with you.

Section 05

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like perishable goods, custom products and personal care goods.

Unfortunately, we cannot accept returns on sale items or gift cards under any circumstances.

Section 06

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

This allows you to lock in the correct custom sizing immediately before the fabric catalogs rotate.

Section 07

European Union 14 Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Section 08

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we’ve approved your return, please contact us at aanyascollection4@gmail.com.

Section 09

Return Assistance

For any questions regarding eligible sizing, custom tailoring returns, or exchanges, please consult our client services team.

Atelier Assistance

Concierge Support

If you have any questions or require custom size assistance during your return or refund process, our dedicated support concierge is at your complete disposal.

Return Warehouse

2nd Mangyawas Road Mansarovar, A129/130, Flat no. 405, Mangayawas 2, Mansarover, Jaipur, RJ, 302020, IN